Game developers anonymously told the website Mobilegamer about how working with the Apple Arcade service is organized.

Initially, they were paid a lot of money, but gradually Apple started reducing advances and bonuses for games. In addition, Apple began shutting down projects almost without warning.

Recently, there have been issues with payments. Apple can delay them for several months, and sometimes up to half a year, which puts small studios in a difficult position.

“We can go weeks without hearing anything from Apple, and their average response time to emails is three weeks, if they respond at all.” – One of the game developers for Apple Arcade

Other interviewees called Apple’s tech support “pathetic” and the worst they had ever seen. Even the process of updating games causes difficulties, prompting some developers not to release updates at all.

After the release of Apple Vision Pro, a new problem appeared. It turned out that the headset struggles with complex games, and the company’s engineers cannot help with optimization.

Many developers believe that Apple has lost touch with gamers and games, so it doesn’t understand how to further develop Apple Arcade. [Appleinsider]